• Impersonating is useful for Administrators if they want to see a user's account from that user's perspective.
  • Impersonation is recorded in the system as an impersonation, therefore it is safe to use.

Reading Time: 30 seconds

Step 1: Click People in the side menu

Step 2: Search and select the user you want to impersonate

Step 3: Make sure you're on the Profile tab.

Click Impersonate.

Step 4: Click Yes on the dialogue.

Wait until the system transitions into the impersonated users perspective.

You will know you are impersonating someone if you see the green bar at the top.